| Experience required for the Job: 9 - 15 years Annual Salary of the Job: "Best in industry" Job Location: Delhi/NCR
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Dear Candidate,
Greetings !!!!
We have an immediate opportunity with our client in Gurgaon.
Title:Finance Systems Support Leader
Location:Gurgaon
Status:regular full-time
Reports to:Senior Manager - Business Systems Group
It is a general management consulting firm, widely regarded as a global leader in business strategy consulting. The firm has built its worldwide practice on intellectual leadership and has helped change the way many corporations approach, and engage in, competition. Many of Organization's strategic concepts are taught at leading business schools and executive education programs around the world.
It is a privately owned firm with over 82 offices in 46 countries. Organization's Global Functions provide professional management services to the firm, including the central operations of finance, information technology, marketing, risk, legal, operations and human resources.
Organization's Global Business Systems Group is a component of Organization's Global Functions and is a critical element in the firm's management infrastructure. It strives to be both a trusted advisor to management and change agent for systems initiatives. It is a global community of collaborative professionals with an immutable commitment to excellence.
POSITION SUMMARY:
The Finance Systems Support Lead is a position within Organization's Business Systems Group (BSG). Overall, the Business Systems Group (BSG) supports the Global Functions of Finance, HR, Marketing, Consulting, Knowledge, Legal and Operations groups in addition to the respective IT development resources. The responsibilities of the BSG include supporting all finance applications and processes, enabling/ improving processes, making processes robust within the Global Functions; developing, enhancing and integrating applications used by the Global Functions; and supporting the application user audience to optimize the management of the business. As part of BSG, this role will focus on supporting and maintaining systems and processes for the Finance Global Function and will act as the bridge between Finance and the IT organization.
This role will be based out of Organization's New Delhi office in Gurgaon. This position is an integral one for FSG's overall strategy as it requires the direction and management of FSG's WW support analyst team, currently 5 analysts and alignment with FSG's enhancements and field enablement teams. The Finance Systems Support Lead also plays a key role in relationship management to ensure we are aware of the concerns of Finance and working to bridge any gaps. This role will report into a Business Systems Group (BSG) Senior Manager, also based out of the Gurgaon office.
To be successful, this individual must have proven experience working as a lead or team member of system portfolio team, planning and organizing people and activities, supporting and communicating with a global end user community, and troubleshooting system issues. Also, previous public or private accounting experience is highly desired.
JOB RESPONSIBILITIES:
FSG Support Team Management
Finance Systems Project Lead has the responsibility of leading the FSG Support team in supporting the applications used by the Global Finance function. Effectively executing this will require the Finance Systems Support Lead to:
*Take ownership of leading the day to day support of a Finance application cluster and ensure all system issues are resolved, demand for system changes are tracked and the implementation of changes are managed properly to completion. The portfolio applications to be supported across FSG include:
oOracle Financials (GL, AP and FA) - package solution
oTime & Billing (T&B) - custom Oracle solution
oInfor Time and Expense - packaged solution
oPyramid and Financial Planning (PFP) - custom solution
oPalette - packaged solution
oBusiness Objects (BO) - packaged solution
*Provide leadership and mentorship to the FSG Support team and establish an effective operating model for the team
*Work with the FSG's other work streams (enhancements and initiatives) to stay coordinated with their work and determine if support needs are being met in the regions that they represent.
*Work with the IT / Development functions to communicate, track and manage application support fixes.
*Engage and support the Global Finance controllers, analysts and overall end user community to ensure systems are performing properly and meeting the user's expectations.
*
Leadership, Mentoring and Career Development
Finance Systems Support Lead is responsible for leading, mentoring and managing five FSG Business Analysts, with the potential of additional resources over time. This responsibility includes establishing a strong rapport with the team, managing day to day operations and addressing team issues. Effectively executing this will require the Financial Systems Support Lead to:
*Manage and develop their Business Analyst team
*Identify appropriate growth opportunities for the team and play an active role in promoting the growth
*Provide guidance to the team in their day to day activities and assist them in managing their workload by balancing demand and priorities.
*Ensure the teams work is completed properly and to the satisfaction of the users.
*Conduct performance reviews, determine training and development need and build development plans.
*Promote a spirit of teaming and ensure that the team is integrated into the larger FSG global team.
User support, documentation and training
Finance Systems Project Lead is responsible for the day to day support, documentation and training of a cluster of finance applications within the overall portfolio. Effectively executing this will require the Financial Systems Project Lead to:
*Actively monitor and track user communicated support issues. Assist in answering questions and resolving issues they have in using the applications. The portfolio applications to be supported across the India FSG team include:
oOracle Financials (GL, AP and FA) - package solution
oTime & Billing (T&B) - custom Oracle solution
oInfor Time and Expense - packaged solution
oPyramid and Financial Planning (PFP) - custom solution
oPalette - packaged solution
oBusiness Objects (BO) - packaged solution
*Work closely with FSG Regional Project Leads and Business Analysts to assist and provide a level of triage support with local offices for complex issues.
*Assist in routine application configuration and administrative setup.
*Work with FSG Project Leads and Business Analysts to develop training content and strategies for Financial applications
*Conduct end user training as required; may be one-on-one, classroom, or web conference format
JOB REQUIREMENTS:
Education or Certifications
*Experience at professional services firm in a manager or project lead role
*Minimum of a Bachelor's degree in Information Systems, Accounting or Finance
*CPA, Chartered Accountant certification or equivalent experience preferred
Work Experience
*Minimum of 9 years of applicable experience supporting or implementing financial applications
*Prior experience working in a global organization, preferably in a professional services organization
*Proven leadership experience
*Strong relationship building skills
*Ability to interact with an executive and non-executive individuals
Functional /Technical Skills
*Ability to develop and manage project and resource plans
*Ability to develop a detailed understanding of system functionality in order to serve as a subject matter expert within the team.
*Balance of strong business process knowledge and technical system knowledge
*Prior experience with enterprise software and business intelligence solutions required (Oracle Financials and Business Objects preferred)
*Prior experience working with 3rd party application vendors and consulting vendor agencies
*Demonstrated experience resolving complex business and application problems
Computer Skills
*Proficiency with Microsoft Office applications including Word, Excel, and PowerPoint
*Proficiency with large enterprise applications (e.g. Oracle or SAP)
*Proficiency with SQL (a plus)
*Proficiency with business intelligence tools, such as SAP Business Objects (a plus)
KEY COMPETENCIES:
*Combination of Finance process and Finance systems expertise
*Problem solving, analytical skills and decision making
*Strong interpersonal and teaming skills
*Strong verbal and written communication skills at an executive, business and technical level
*Exceptional work management, organization and planning
*Demonstrated customer services and business orientation
*Experience working effectively in a global (follow the sun) organization
*High level of initiative, self-motivation, resourcefulness, collaboration and patience
*Ability to work well independently as well as part of a team bringing a sense of urgency to the tasks at hand
*Ability to understand business processes and take active role in developing future business improvements
*Must be able to perform successfully in a fast-paced, intellectually intense, service-oriented environment
*Must be able to interpret rules and guidelines flexibly to enhance the business and in keeping with Organization's values and culture.
If you are interested in the above mentioned req . Please send in your profile with the following details on Kiran@i-intelliserve.com.
CV in word format
Total exp
Relevant exp in Oracle finance enterprise
Relevant exp in Handling Customized Financial enterprise application
Relevant exp in BO
Relevant exp in Supporting the Financial applications
Relevant exp in people management
Qualification
Current Company
Current location
Current CTC
Expected CTC
Notice period
Reason for change
Willing to take inperson interview on weekday
Regards
Kiran
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