Please have a quick review on the role and have a brief discussion if you find this opportunity suitable:
1) Excellent in Client relations and has the ability to manage client escalations
2) Will be responsible for the day-to- day operational delivery of the compliance function. Ensures timely delivery with
high quality. Increase operation efficacy and productivity
3) Understanding Clientâs expectation and delivering as per the agreed SLA
4) Responsible for driving the team for timely payment collection
5) Review key deliverables on a daily basis for progress and consistency which should match with operation goals and
objectives.
6) Evaluating and Investigating reasons for client concerns. Will be responsible for client retention
7) Project assignment and closure as per the milestones agreed
8) Driving compliance awareness with clients through regular updates and newsletters
9) Interacting & developing rapport with all stakeholders to improve the health of overall business
10) Analyzing existing approaches to the development of business- making changes where appropriate including
providing business requirements as needed to IT for development
Education: Graduate/MBA/LLB
To Apply, simply reply to this email with your latest resume, I will call you during the week for a brief discussion.