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Tuesday 18 July 2017

Job | Team Leader - Virtual Relationship Manager - Leading Bank - Outbound

naukri.com
  The sender of this email is registered with Naukri.com as Teamlease Servcies limited. To respond back directly to the Employer, please click on Reply button, or send an email to manikandan.k@teamlease.com  
  Dear Candidate,

You are receiving this mail because the recruiter considers your profile to be suitable for the following job opportunity posted on Naukri.com, and would like you to apply for the job.

The details of the job are the following:
 
  Apply Now  
  Job Synopsis  
 
Team Leader - Virtual Relationship Manager - Leading Bank - Outbound
Company:   Teamlease Servcies limited
Experience:   6 to 11 yrs
Salary:   INR 7,50,000 - 11,00,000 P.A
Location:   Chennai, Bengaluru/Bangalore, Ernakulam / Kochi/ Cochin
 
  Job Description  
 
Responsible for managing a team of 8 Virtual Relationship Managers in order to ensure that the portfolio objectives like sales, income, regular service interactions etc are met and customers are serviced properly

To ensure the VRM calls the customers as per the calling plan

Distribute the daily triggers for calling

To ensure the birthday calls are made in time to customers daily

To review and monitor the call attempts versus the proper connects and analyse the reason for non contactable customers

Review of the leads sheet for each VRM and ensuring the latest lead status is always updated

Coordinating with the Sales Manager to get the latest feedback from the sales executives

Tracking and highlighting possible customer issues due to improper lead management
Salary:  INR 7,50,000 - 11,00,000 P.A
Role:   Team Leader -(NonTechnical)
Role Category:   Voice
Industry Type:   Banking / Financial Services / Broking
Functional Area:   ITES, BPO, KPO, LPO, Customer Service, Operations
Keywords:   Sales Management, Lead Management, Relationship Management, outbound sales, telesales, inbound sales, telemarketing
 
  Desired Candidate Profile  
 
Education:   (UG - Any Graduate - Any Specialization) AND (PG - Any Postgraduate - Any Specialization, Post Graduation Not Required) AND (Doctorate - Any Doctorate - Any Specialization, Doctorate Not Required)
If interested, Kindly share your CV to "manikandan.k@teamlease.com"
 
  Company Profile  
  Teamlease Servcies limited  
  A Leading Bank in India  
  Job Sent by  
Manikandan k

Recruitment Consultant

TeamLease Services Limited

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Regards,

Manikandan K

Apply Now

 
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