Job | Oracle-DBA-Consultant

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EXPERIENCE 7 - 15 yrs LOCATION Bengaluru/Bangalore Apply Now Reply Dear Oracle Apps Jobs Primary Technical Skills (APPS)-Databases-RDBMS-Oracle DBA Job Description To resolve tickets/escalations/incidents, through root cause analysis, in adherence to SLA, quality, process & security standards to ensure positive customer feedback and value creation. • Adhere to quality standards, regulatory requirements and company policies • Provide support for on call escalations and doing incident & problem management • Independently resolve tickets & ensure that the agreed SLA of ticket volume and time are met for the team • Ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases • Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts & conducting interviews/participation in hiring drives • Participate or contribute on EN business in creation of proposals to drive Service improvement plans.     Sounds Good ?   Apply Now Reply   Divya, Hr IT Recruiter Mobile Number:9666085577.   You are receiving this e-mail because your profile contained one or more of the following words that the recruiter searched on:" "consultant" ", " "Oracle" " Is this job relevant to you? Yes No   Be on top of recruiter's search Update your resume   Receive similar jobs in your inbox Set a job alert Your resume has only 30 seconds to impress a Recruiter Get your resume written by Experts Call 1800-102-5557 now! (Toll-Free) Disclaimer The sender of this email is registered with naukri.com as InfoSmart Systems Private Limited (divya@infosmartsys.com, #203, Matrix Square, Street 1, Patrika Nagar, Hi-Tech City, Hyderabad 500 081, Patrika Nagar, HI, Hyderabad, Telangana - 500081) using Naukri.com services. The responsibility of checking the authenticity of offers/correspondence lies with you. If you consider the content of this email inappropriate or spam, you may: Forward this email to: compliance@naukri.com or you can Block this Company from searching your resume in the database. Please Note: This mail is a private message from the recruiter. We have enabled auto login for your convenience, you are strongly advised not to forward this email to protect your account from unauthorized access. Advisory: Please do not pay any money to anyone who promises to find you a job. This could be in the form of a registration fee or document processing fee or visa charges or any other pretext. The money could be asked for upfront or it could be asked after trust has been built after some correspondence has been exchanged. Also please note that in case you get a job offer or a letter of intent without having been through an interview process it is probably a scam and you should contact compliance@naukri.com for advise.