Dear Associate,
I came across your profile in our database.
We have an "SCM Customer Success Specialist” opportunity open within Oracle University. If you are interested and available send your updated resume and the details below:
Learn more about Oracle University, visit - https://education.oracle.com/home
World’s most valuable brand’s -> https://www.forbes.com/the-worlds-most-valuable-brands/#7f11c5ea119c
Best Workplace for Innovators -> https://blogs.oracle.com/jobsatoracle/post/best-workplaces-for-innovators
- Current Location?
- Willing to relocate to Bangalore (post Covid situations only)? Yes/ No
- Interested to make a shift in career from technical/ Functional domain to SCM Customer Success Specialist role? Yes/ No
- Willing to work in night shift (6PM login)? Yes/ No
- Current salary?
- Expected salary?
- Notice Period?
If not available or interested, kindly refer suitable profiles.
Detailed job description given below:
Work Location: Bangalore
Type of Hire: Full Time
Experience: 4 to 12 years
Qualifications:
- Excellent communication with an influencing personality.
- Good understanding Oracle Procurement Cloud offerings – ability to speak the “ERP/SCM language” at a credible level when working with customers.
- Understanding of Oracle cloud technologies to help customers leverage other technologies as needed.
- Understand the migration and coexistence to cloud technologies.
- Experience in Procurement modules like Self-Service Procurement, Purchase Orders, Contracts, SCM – Order Management is desired.
- Experience in Implementation Consulting/Testing/Cloud Training roles
- Strong understanding of Oracle’s SAAS/PaaS/IAAS offerings.
- Strong communication and Presentation skills.
- Solid understanding of Cloud architecture.
- Strong Consulting skills and proven results working as a trusted advisor to drive business value for clients or stakeholders.
- Self-motivated, team-oriented and focused on exceeding client expectations
- Ability to prioritize, multi-task, and perform effectively under pressure
- Strong Business Development skill set
- Professional with good organizational and planning skills
- Self-driven, entrepreneurial, and balance strategy and execution within set timelines.
The primary responsibilities of the role:
- Engage with cloud customers and help them identify and create a Personalized Training Plan based on the content assets and services already available.
- This requires good overview knowledge on SCM cloud & Procurement Cloud and the ability to speak the language while connecting customer needs with our content.
- Work with customers to identify any unique learning goals they might have (example, getting certified, meeting an implementation deadline, training specific users etc).
- Work with learning administrators to identify team learning goals and map learning plans to help them be successful.
- Identify any special needs that customers have and leverage existing resources to accelerate the learning adoption.
- Identify learning trends and new content needed to keep learning subscriptions current and modern
- Speak to our learning offerings with passion to drive learning adoption.
Confidential – Oracle Restricted.
Best Regards,
Raghava J | Senior Talent Advisor
Oracle Human Resources
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