Key Qualifications:
For consideration, you must bring the following minimum skills and behaviors to our team:
⢠Strong interpersonal, written and verbal communication skills are required
⢠Worked on R12.x Production support.
⢠Experience in at least in 1-2 full project implementations of ERP
⢠Resource should have experience with onsite and offshore model
⢠Should have worked on SLA based support model
⢠Should have good functional knowledge in OM, Inv, PO, MFG, BOM, WIP.
⢠Knowledge of iSupplier, iProcurement, iStore modules
⢠Should have worked with Support and Development.
⢠Resource should work in 24X7 shifts
⢠Should have knowledge in Month end closure and SOX activities.
⢠Resource should have 4 to 8 years of experience in Oracle Apps Modules
⢠Ability to work both independently and as a team player and enjoy working in an environment that requires continuous learning
⢠Working with 3rd Party technical support on technical issues (logging support requests)
In addition, preferable skills and behaviors include:
⢠Understanding of Finance modules is an added advantage.
⢠Technical Experience is a value add (SQL/Interfaces/Conversion etc)
⢠Proactive and results oriented, process oriented.
⢠Able to set priorities on a continuous basis
⢠Ability to take ownership and drive tickets to closure to meet SLA's
⢠Ability to develop strong working relationships with all relevant parties