Hi,Warm Greetings,
We have opening with our Service Operations team with our esteemed organisation (i.e.) Envestnet | Yodlee, Bangalore. Kindly share us your interest.
Exp: 8 years to 13 Years
Notice Period: Max 60 days (Immediate or 30 days preferred)
Mode of Interview : F2F
Available on Saturday, 18th November 2017 for F2F: ( Yes / No )
Please share us details such as:
Company:
Experience:
Current CTC:
Notice Period:
Current Location:
Any offer inhand:
Key skills worked on:
About the company :
Envestnet | Yodlee is a global leader in cloud-based innovation for digital financial services.
More than 950 companies in 15 countries leverage The Envestnet | Yodlee Platform to better understand and engage with customers through personalized financial apps and services. At the heart of a new digital ecosystem, Envestnet | Yodlee is transforming the way consumers and small businesses interact with their finances and engage with their financial providers in today's always-connected world.
For this role, we are looking for a self- starter/learner talented individual who can demonstrate in-depth technical and professional experience necessary to solve complex issues reported by customers on a day to day basis.
A successful candidate must have the ability to work independently, communicate effectively with both internal and external teams, successfully manage a diverse set of responsibilities in troubleshooting and guiding the team technically on problem solving.
We are looking for a motivated individual with at least 7+ years of experience on Linux , Java coding background, worked on Application server and has strong knowledge on DB and Networking.
Key skillset and R&R.
7+ years of experience in Application production support environment with ability to solve complex problems.
- Adept on Linux platform, application troubleshooting on JBOSS, Log analysis.
- Programming experience in PHP, Python, Java, Groovy any one of the languages
- Exposure on Networking, load balancers, Messaging Queue and strong database fundamentals (preferably ORACLE).
- Deep knowledge on Incident and problem management.
- Ensure troubleshooting skills and capability of the team is improved which can be quantified with the no of incidents that the team can resolve independently.-
- Accountable and technical owner for ensuring OPS readiness for new modules that need to be supported from various angles like monitoring, adequate technical onboarding trainings and preparedness to handle incidents.
- Drive various automation initiatives and ensure efficiency improvement by automation of manual/routine tasks/SOP's. Decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service. Develop, enhance and maintain various tools in this regard.
- Take up current monitoring two notches higher with his self expertize and ensure operations team to be able to detect all critical issues before customer.
- B.E/BTECH degree in CS or equivalent.
Thanks & Regards,
Anupama SP
8884113308
