Experience required for the Job: 5 - 10 years Job Location: Bengaluru/Bangalore, Hyderabad
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Dear Candidate,
Rimini Street Inc., the leading provider of third-party support for enterprise application software, seeks a EBS Support Engineer.
Rimini Street views all of our employees as partners, and is committed to providing an exciting, participatory and team-oriented work environment. In addition to our very competitive compensation packages, be prepared for challenging professional growth and fun along the way!
Position Summary
The role of the Oracle E-Business Suite (EBS) Engineer is to provide exceptional remote-based support for mission-critical Oracle EBS applications as part of our global customer support team. The position has the responsibility for researching, troubleshooting and supporting of multiple Oracle EBS modules for our global clients who use both r11i & r12. The role of the Oracle EBS Engineer requires the expertise and skills to diagnose serious issues; then develop, test, package and deliver fixes for such issues in complex, integrated and highly-configured environments.
Essential Duties & Responsibilities
*Work closely with customers on a daily basis to understand their needs, support business change and deliver a consistently high quality customer experience
Minimal Qualifications
Education
Bachelor Degree in Computer Science or related field or equivalent experience
Experience
*5+ years relevant Oracle EBS experience
*3+ years direct support of application end-users in a Corporate environment
*Functional and Technical Expertise in multiple Oracle EBS modules (Purchasing, Inventory, Order Management, Receiving, Costing)
*Procure to Pay and or Order to Cash cycle skills
*Good technical skills and good understanding of table structure related to these modules
*Knowledge of localization techniques & country-specific skills: Indian localization and taxation
*Expertise with Oracle EBS 11i & R12, including full life-cycle implementation experience, configuration and administration of the application.
*Knowledge of Oracle maintenance/patching mechanics and EBS architecture.
*Demonstrable history solving complex problems across multiple modules.
Skills
*Superb trouble-shooting skills and tenacity in problem solving.
*Passionate focus on customer support and the ability to build long term, successful working relationships with Clients.
*Strong knowledge of key application functionality and business practices, tables and relationships.
*Good knowledge of Oracle EBS customization/extension methodologies.
*Good understanding of using Oracle EBS toolset.
*Excellent interpersonal, presentation and communication skills - verbal & written.
*Attention to detail and the ability to learn quickly.
*Extreme focus on Client satisfaction.
*Ability to work calmly and professionally in high pressure situations.
Desired Qualifications
*The best candidates will have extensive knowledge of multiple EBS modules across releases (11i & R12) including proficiency with EBS product module/suite business processes, navigation mechanics, configuration requirements, integration with other modules and knowledge of underlying technology.
*A consulting background, while not mandatory, would be useful
*Experience with localizations and global implementations would be an advantage
Company Description
Established in 2005, Rimini Street is the leading global provider of third-party support for Oracle and SAP enterprise software and is opening a huge market with tens of thousands of qualified target prospects. Rimini Street replaces annual support from Oracle and SAP with an award-winning support program priced at 50% of the current annual support fees. Over 660 clients, including 75 of the Fortune 500, have switched from Oracle or SAP to Rimini Street Support.
The company is widely recognized by clients, leading industry analysts (including Gartner, Forrester, Nucleus), and financial analysts as the leader in a large, fast growing market with tremendous upside and an extremely strong value proposition that resonates with CIOs and CFO's. With tight IT budgets and flat global economic growth, IT and Procurement professionals are actively looking for proven methods to cut costs while improving service. Rimini Street enables organizations to free up budget for strategic business initiatives by delivering savings of up to 90 percent in annual support costs.
Be Treated Like the Best
*Rimini Street hires only the best -- and provides the compensation, bonus and benefit programs appropriate for proven top-performing professionals. We want our employees to have an opportunity to share in the financial success that results from our dedication to service excellence, high-quality deliverables and an unparalleled client experience.
*Excellent compensation, bonus and benefits packages.
*No bureaucracy, thousand-page rule books or politics - just everyone working together to build a great company through service excellence and client Success.
*Work hard, play hard environment -- Rimini Street is a group of hard-working professionals who are passionate about achieving success, but we also enjoy opportunities to meet up at fun company events. Laughter and smiles welcome here!
*Professional growth encouraged! All Rimini Street professionals are encouraged to grow and learn new skills.
Accelerating Company Growth
*Pre-IPO company
*Over 660 signed clients, including 75 Fortune 500 and 16 Global 100
*13 consecutive record-setting quarters, with revenue exceeding $63M USD in 2013
Industry Recognition
*Named to CIO UK's "20 Companies to Watch in 2012" annual hotlist of tech companies.
*Winner, Stevie Award for Customer Service Team of the Year, 2012.
*Winner, 2012 Red Herring Top 100 Americas award.
*Ranked #1 as Top Small Business in the West, 2012.
*Winner, Gartner Cool Company Award, 2012.
*Winner, Bay Area News Group "Top Workplaces" Awarded in 2010 and 2013.
To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com
If your interested Kindly Share your updated Resume along with the following details
Current CTC:
Expected CTC:
Notice Period:
Thanks & Regards,
Sonika Mathur
Email: smathur@riministreet.com
Cont: 040-30819778
Rimini Street
Hitech City Hyderabad
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